Conflict Resolution Services
Conflict is a stubborn disease. It's resistant to most known treatments, such as reason, common sense, and respect. Experience is often the only cure.
HerrinHR can provide expert advice to business owners and HR managers to help resolve conflicts between employees and between employees and their managers. We can even get directly involved on your behalf.
Mediation Services
Sometimes, the only way to resolve workplace conflicts is through direct, one-one-one mediation. No, it isn't fun or easy. Nor is it guaranteed to work in all cases. But it might be your only option.
If putting two warring employees in a room together and asking them to hash out their differences while you play referee isn't your cup of tea, or if you just feel it would be best to have a neutral and unbiased third party at the helm, HerrinHR can help.
Performance Improvement Plans
Turn over bites. Hiring employees is time consuming and expensive. Wouldn't it be great if you could just get that one employee to do better so you don't have to replace them?
That isn't just a pipe dream. That's our business. HerrinHR can help you develop a customized Performance Improvement Plan specific to your immediate need, giving you a shot at turning that employee around instead of sending them home.
Attendance & Punctuality
Having problems with attendance? Don't give up or give in. And for the sake of your SUTA rate, don't just fire everyone who shows up late. Call us first.
We can help you develop an action plan to turn attendance around and get your employees to work on time.
Behavior & Misconduct
You've got an adult employee who's acting like a child. Politics have run rampant and rumors spread like butter on a hot biscuit. Passive aggressive attitudes are distracting everyone. Office supplies are flying out the door like candy at a parade.
It's going to happen. And then it's going to happen again. HerrinHR can help you resolve current behavior and misconduct issues as well as help you prepare to handle them on your own when they bare their petty faces again.
Policy Violations
Teaching grown people how to follow rules should be easy. But, you know it isn't. So do we. Policy violations, however small, can be the tip of the iceberg because the problem is often far greater than what you see.
Whether you've got one problem employee or a culture of corruption, we can help you develop and implement a comprehensive strategy to handle these issues from start to finish.
Culture Development
On purpose or by accident, company culture happens.
Your company's culture is your values in action. And as a business owner, that culture is a direct reflection of you.
So you should have a say in it.
Healthy Cultures
Companies with a healthy culture have happy, loyal employees who love coming to work every day. They consistently go above and beyond to ensure not only their own professional success but also the success of their colleagues and the success of your company.
Toxic Cultures
Companies with a toxic culture have disengaged employees. They have no interest in promoting the company's values or helping it to achieve its goals. They are a drain on your resources and their poor attitudes, bad habits, and low productivity can completely consume your organization.
Your Values
You've worked too hard and sacrificed too much to let your company become anything other than something you can be proud of. You can't do it on your own. If you could, you wouldn't need employees. But you can't, so you hired people to help.
You need them to share your values if you're going to meet the goals you've set. But you can't force your values on them. You've got to get their buy-in. You have to make them want to come along for the ride. And then you have to show them your values are how you're going to get there - together.
Your Vision
Sure, it's easy to say "my company; my vision." And, yeah, you're right. It's your company and your vision. But that isn’t how you get there.
People aren't machines. They have thoughts, feelings, ambitions, and visions of their own. But when they're at work, you need them focused on your vision. And the only way to do that is to make them believe in it. If you can't do that, you'll never have an engaged workforce.
Your Goals
You want your company's goals to be your employees' goals. And so do they. Most people want to support and believe in the company they work for. But blind loyalty and devotion to someone else's ideas just isn't human nature - even if that someone writes their paycheck.
You aren't going to meet your goals with disengaged employees. If they can't see where they fit into your organization and don't understand how valuable they are, your goals will never be their goals. You've got to get them on board. And that means proving yourself to the people you employ.